10.02.2015, 14:09
Hey Christian,
don't get me wrong, I totally understand your frustration...some of us experienced similar issues in the past when the ST2 was launched.
It's simply the concept of posting direct contact details on a public forum which is not done in my opinion. I don't believe you'll get your bike any sooner. Technically speaking your also not a Stromer-customer...yet, so more then likely they'll point you towards....your dealer!
It's a B2C-concept, so the dealer-network is the main channel , imagine that tomorrow every Tesla-owner contacts Tesla HQ in US to find out when their car is due. Don't believe they would like that either.
If you want to look at alternatives, send me a PM and I'll send you the details of my shop, they still had a black ST2 size 20 in stock (2weeks ago) and have already a long relationship with Stromer.
don't get me wrong, I totally understand your frustration...some of us experienced similar issues in the past when the ST2 was launched.
It's simply the concept of posting direct contact details on a public forum which is not done in my opinion. I don't believe you'll get your bike any sooner. Technically speaking your also not a Stromer-customer...yet, so more then likely they'll point you towards....your dealer!
It's a B2C-concept, so the dealer-network is the main channel , imagine that tomorrow every Tesla-owner contacts Tesla HQ in US to find out when their car is due. Don't believe they would like that either.
If you want to look at alternatives, send me a PM and I'll send you the details of my shop, they still had a black ST2 size 20 in stock (2weeks ago) and have already a long relationship with Stromer.