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Average Speed Calculation Stromer OMNI App
#1
Hello,
I have my ST2-S for one week now and I'm really happy with it. Regarding the app (on the iPhone), there is one error:
my average speed (over the total distance) is calculated as 389,1 km/h. This is of course wrong. The trip average speed is o.k.
Is anybody else having the same issue?
Thanks.
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#2
Hello,

please check the version of your Firmware (SUI FW). I remember the mentioned issue with my omni app too but after upgrading to the actual SUI FW (3.0.3.4.) this issue should be fixed.

cheers,
StromerAtWork
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#3
Hello,

thank you. I have version SUI FW 3.0.1.3533. I hope my ST2-S will update sometimes automatically. It hasn't done it yet.

Cheers,
MVV
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#4
...usually your Firmware should be updated automatically but only, if you have sufficiant GPRS network connection (please refer to the Support pages on stromerbike.com)
After a new Firmware is released by Stromer it may take a few days until your bike will be updated automatically - not all bikes worldwide will receive the update on the same day Wink

If you do not receive the update after 1 - 2 weeks you can contact your dealer or open a support message directly on Stromer Webpage - they can register your bike to receive the update immediately (if mobile network connection is sufficiant.

best regards,
StromerAtWork
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#5
Thank you for the info.
Yesterday I went somewhere where the signal is full power (all bars) and it also showed the G symbol. After a long time, I did give up, no update came through.
I will contact my dealer to force the update.
Best regards,
MVV
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